Troubleshooting

My machine reads 0 amps
This means that there is no current getting to the water. There are a few things that could cause this issue. Most of them are easily remedied. If y...
Thu, 10 Sep, 2015 at 4:33 PM
I lost my instruction booklet
Not a problem. We have the instruction guides for both the IonCleanse® Premier® and Solo® foot baths on our website. Visit the instructional resources page ...
Fri, 27 Dec, 2019 at 11:59 AM
No/little color change in the water
This can happen for a couple of reasons. If this happens with just one client (the clients before and the clients after had normal results in the water) the...
Fri, 6 Dec, 2019 at 5:22 PM
My machine's volts and amps are not in the normal ranges
It is possible that your machine may need servicing; however, there are a couple of troubleshooting steps you can take to ascertain whether or not a repair ...
Wed, 30 Oct, 2019 at 8:14 PM
Error: Re-plug in array or check that your metal plates are not touching
There are a few items to check if this error message presents on your IonCleanse Solo by AMD. Ensure the array cord is fully plugged into the front of th...
Thu, 31 Oct, 2019 at 6:13 PM